Couple Loses $52 Million Due To App Glitch
One UK couple’s 2016 is already off to quite a rough start. What should have been the windfall that changed their lives turned into a “better luck next time,” and all because their app wouldn’t refresh properly until it was too late…
A couple in the U.K. was reportedly denied $52 million in winnings due to a faulty smartphone app.
Instead of ringing in the New Year with their 35.4 million pound windfall by choosing all six winning numbers, grandparents Edwina and David Nylan of England are nursing a hangover of missed fortune.
When Edwina called the U.K. lottery to claim the jackpot, a representative told the pair they had entered the drawing too late.
“We’ve tried to have a laugh about it but we’re completely distraught,” Edwina told SWNS. “We’ve spent years paying out for the lottery and this money could have changed our lives. We feel like we’ve been cheated out of it.”
The couple said they used a cell phone app to purchase a ticket on Dec. 23, SWNS reported. When they were alerted that their account required more funds for the purchase, they added more money. Then they bought the ticket with six numbers they chose randomly, and the app confirmed the buy, they said. But lottery officials say they have no record of the purchase.
Authorities reportedly confirmed they have a record of the couple repeatedly trying to add funds as the 7:30 p.m. drawing limit approached — but assert they did not register a completed transaction before the deadline.
The payment was eventually processed, but not until midnight, on Dec. 24, way past the deadline, the Mirror reported.
YIKES. We have to admit, that sounds like a seriously tough loss to get over.