Samsung Warns Customers To Turn Off Dangerous Phones
As you’ve probably heard by now, Samsung Galaxy Note 7 phones have been blowing up in the hands and laps of customers right and left — to the point where the company has had to replace them by the tens of thousands for free. For a moment, it seemed that the problem had been solved. But a new emergency alert sent out by the company today dispelled that thought…and customers may still be in danger if they’re still chatting it up and cruising the internet on the phones.
Whether you still have the old explosive Galaxy Note 7, or the replacement one…the carrier suggests that you turn your phone off IMMEDIATELY and leave it off. Via USAtoday:
Whether you’ve hung onto the original Note 7 or exchanged it for one of the replacement devices, Samsung and federal regulators are urging consumers to turn the device off because some of the phones — including replacement units — are overheating when charged.
“No one should have to be concerned their phone will endanger them, their family or their property,” U.S. Consumer Products Safety Commission Chairman Elliot Kaye said in a statement emailed to USA TODAY. “Due to the ongoing safety concerns associated with Galaxy Note 7 phones, it is the right move for Samsung to suspend the sale and exchange of all Galaxy Note 7s.”
The South Korean electronics giant, meanwhile, issued a statement late Monday, in which it asked “all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.”
Late Sunday, Samsung temporarily halted production of the Note 7 to take steps to ensure quality and safety matters.
YIKES. If you’re reading this on a Galaxy Note 7…STOP!! Cut your phone off right now before you burn your scrolling finger.