Verizon Customer Records Have Been Exposed In Security Lapse
An Israeli technology company has exposed millions of Verizon customer records. Up to 14 million records of the service’s subscribers who called their customer services lines in the past six months were found on an unprotected Amazon S3 storage server controlled by an employee of Nice Systems, a Ra’anana, a company based in Israel. The data was downloadable by anyone with an easily-guessed web address
Privacy watchdogs have linked the company to several government intelligence agencies, and it is also known to work closely with several surveillance and phone cracking firms. The company is not trying to take the blame for this lapse, noting that they are not in control of what customers do with the software they provide. Nice said in their annual report, “our products may also be intentionally misused or abused by clients who use our products.”
The records were finally secured after the incident, but it took a week for that to happen. Each record that was accessed included a customer’s name, a cell phone number, and their account PIN, everything one would need to obtain access to a subscriber’s account.